our services
As experts in our field, we are committed to provide the best services to our clients within our scope of services, we are using the best available technologies to perform all our services for best results that will satisfy our clients’ needs.
Operational & Management
Analyze the current performance of our clients using the suitable analysis tools to define the following:
- Strengths
- Weaknesses
- Opportunities
- Threats
- Prepare the Goals, objectives, time frame and the process owner per each objective
Prepare key performance indicators (KPI) In order to be able to:
- Measure performance
- Compare the performance over the years
- Compare the performance to the international Benchmark
- Set an accountability system
Evaluate the existed organization chart and recommend the required changes to improve the efficiency
Finance & accounting
Studying financial issues and recommend the proper solutions
Evaluate the current accounting system and recommend the required changes if needed
KPIs to monitor the performance and to analyze any deviation
Create the key factors to prepare the following:
- Budget
- Cash flow projection
- Implementation’s action plan
Human resources
- Analyze the existed manpower structure in correlation with the organization structure
- Prepare the required manpower plan
- Prepare salary scale after studying the market to reflect the reality
- Analyze the training gap to prepare the training needs
- Prepare/update job descriptions and the goals per all position and the required qualification
- Implement appraisal system for all staff
- Create career path & succession plan system
Information Technology
- Analyze the existed IT system to evaluate its capabilities in managing all activities in the organization
- Prepare the required updates and changes
- Evaluates the exited security system to avoid any hacker attacks
- Evaluates the existed manpower in IT department to evaluate their capabilities & qualification to mange the required tasks
Quality & infection control
- Prepares the needed policies and procedures to achieve the suitable accreditation (locally or internationally)
- Ensures that the quality and infection control measures are in place and all staff are well trained to follow it to ensure patients & staff safety
- Prepares the monthly, quarterly and yearly KPIs for continuous evaluation of the implementation
- Trains the in-charge employees on all aspects of quality & infection control
Training
- To determine the training needs, a meeting is held with the managers to discuss their needs based on the job evaluation of their employees and the career development plan specified for some jobs. Accordingly, we present a list of our training programs from which the customer can choose what suits him according to the training needs, and we can also provide other programs that are specially designed For some clients.
- Note that all our programs are provided by a group of professional trainers. It is also preferable to review the performance of employees with the tasks required of them to determine the required training needs in a scientific way so that the training fits with the need of the work and the maximum benefit is achieved from the training programs, and we can also design performance indicators to measure the extent of development in the performance of employees
Tips
- Some services could be outsourced for more efficiency and less cost
- Sharing of our experience with our clients will save their cost by improving the performance due to improving the efficiency and the efficacy
- New source of income could help in increasing profitability and mitigates risks
- The best utilization of the company’s recourses is the core of success
- Generating profit is not a proof for success as the profit could be more and more